YOU CAN DO SOMETHING ABOUT IT AND FEEL GOOD DOING IT
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| THIS BOOK CAN AND WILL CHANGE YOUR LIFE IF YOU LET IT ! |
| EVERY INTERACTION WITH CUSTOMER SERVICE WILL CHANGE AS OF TODAY ! |
| LEARN HOW TO MAKE A DIFFERENCE FOR YOURSELF - FOR OTHERS ! |
| They tell us it's the economy We believe it's the management We know it's the employee We hope it's the customer We're convinced it's the employer We fear it's us We hope it's not | We have the need to change it We have the access to change it We have the people to change it We have the time to change it We have the reasons to change it We have the resources to change it We have the power to change it | |
| We have the gift to change it NOW! | ||
WHO CAN THIS BOOK HELP ? | ||
| You Your spouse Your family Your friends Your doctor Your accountant Your mechanic Your child's teacher Your local shop worker Your local store owner Your boss Your customer's Business owners (big and small) Managers Employees Leaders Followers Teenagers (please before they become adults) Adults (it's never too late) Elders (as long as you shop anywhere) Everyone that has a job Everyone who doesn't have a job Everyone who wants a job Everyone who employs someone Everyone who wants a better life Everyone, everyone, everyone! | E V E R Y O N E W H O R E A D S I T | |
| Are you tired of being treated like you just ruined a salesperson's day by asking where the paint supplies are located? | ||
| Have you called your phone company lately to switch service and talked to three different people only to be put on hold for 20 minutes or longer? | ||
| And God forbid you should interrupt a salesperson's cell phone conversation just to be waited on. | ||
| Or been to a copy center recently, when it’s almost too much to ask for decent customer service. | ||
| IT SHOULDN'T BE... IT DOESN'T HAVE TO BE... IT WON’T BE AFTER YOU READ THIS BOOK. | ||
Ferrysburg, MI 49409
E-mail:
Manager@customerservicesucks.net
Last Modified April 4, 2008
